patient experience

CASE HISTORY
Maps Healthcare: dai sistemi di accoglienza verso un progetto industriale integrato a supporto della sanità digitale

23 Mar 2026
<img width="768" height="512" src="https://img.healthtech360.it/wp-content/uploads/2026/02/AI-accesso-cure-patient-journey-768x512.jpg" class="card-responsive-img fit-img" alt="intelligenza artificiale patient journey e accesso alle cure" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.healthtech360.it/wp-content/uploads/2026/02/AI-accesso-cure-patient-journey-768x512.jpg 768w, https://img.healthtech360.it/wp-content/uploads/2026/02/AI-accesso-cure-patient-journey-1080x720.jpg 1080w, https://img.healthtech360.it/wp-content/uploads/2026/02/AI-accesso-cure-patient-journey-1620x1080.jpg 1620w, https://img.healthtech360.it/wp-content/uploads/2026/02/AI-accesso-cure-patient-journey-1536x1024.jpg 1536w, https://img.healthtech360.it/wp-content/uploads/2026/02/AI-accesso-cure-patient-journey-2048x1365.jpg 2048w, https://img.healthtech360.it/wp-content/uploads/2026/02/AI-accesso-cure-patient-journey-132x88.jpg 132w, https://img.healthtech360.it/wp-content/uploads/2026/02/AI-accesso-cure-patient-journey-1024x683.jpg 1024w, https://img.healthtech360.it/wp-content/uploads/2026/02/AI-accesso-cure-patient-journey-lq.jpg 30w" data-eio="l" />

Patient Experience
AI in Sanità? Occorre ripensare l'intero patient journey
17 Mar 2026
di Giampaolo  Stopazzolo 
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<img width="768" height="512" src="https://img.healthtech360.it/wp-content/uploads/2025/09/customer-experience-farmaceutica-768x512.jpg" class="card-responsive-img fit-img" alt="Omnichannel customer experience farmaceutica" sizes="(min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" srcset="https://img.healthtech360.it/wp-content/uploads/2025/09/customer-experience-farmaceutica-768x512.jpg 768w, https://img.healthtech360.it/wp-content/uploads/2025/09/customer-experience-farmaceutica-1080x720.jpg 1080w, https://img.healthtech360.it/wp-content/uploads/2025/09/customer-experience-farmaceutica-132x88.jpg 132w, https://img.healthtech360.it/wp-content/uploads/2025/09/customer-experience-farmaceutica-1024x683.jpg 1024w, https://img.healthtech360.it/wp-content/uploads/2025/09/customer-experience-farmaceutica-lq.jpg 30w, https://img.healthtech360.it/wp-content/uploads/2025/09/customer-experience-farmaceutica.jpg 1536w" data-eio="l" />

Case Study
Omnichannel customer experience farmaceutica: ecco come AI e agile mettono il cliente al centro
01 Ott 2025
di Federico  Parravicini 
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<img width="768" height="419" src="https://img.healthtech360.it/wp-content/uploads/2025/07/patient-journey-model-768x419.jpg" class="card-responsive-img fit-img" alt="patient journey" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.healthtech360.it/wp-content/uploads/2025/07/patient-journey-model-768x419.jpg 768w, https://img.healthtech360.it/wp-content/uploads/2025/07/patient-journey-model-1280x698.jpg 1280w, https://img.healthtech360.it/wp-content/uploads/2025/07/patient-journey-model-156x85.jpg 156w, https://img.healthtech360.it/wp-content/uploads/2025/07/patient-journey-model-1024x559.jpg 1024w, https://img.healthtech360.it/wp-content/uploads/2025/07/patient-journey-model-lq.jpg 30w, https://img.healthtech360.it/wp-content/uploads/2025/07/patient-journey-model.jpg 1408w" data-eio="l" />

Patient Experience
Patient journey e accoglienza digitale: dalla teoria alla pratica
21 Lug 2025
di Chiara  Di Natale,  Sara  Di Giorgio e  Federico  Della Bella
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Maps Healthcare Point of View



<img width="768" height="512" src="https://img.healthtech360.it/wp-content/uploads/2025/07/centralita-del-paziente-768x512.jpg" class="card-responsive-img fit-img" alt="centralità del paziente" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.healthtech360.it/wp-content/uploads/2025/07/centralita-del-paziente-768x512.jpg 768w, https://img.healthtech360.it/wp-content/uploads/2025/07/centralita-del-paziente-1080x720.jpg 1080w, https://img.healthtech360.it/wp-content/uploads/2025/07/centralita-del-paziente-1620x1080.jpg 1620w, https://img.healthtech360.it/wp-content/uploads/2025/07/centralita-del-paziente-1536x1024.jpg 1536w, https://img.healthtech360.it/wp-content/uploads/2025/07/centralita-del-paziente-2048x1365.jpg 2048w, https://img.healthtech360.it/wp-content/uploads/2025/07/centralita-del-paziente-132x88.jpg 132w, https://img.healthtech360.it/wp-content/uploads/2025/07/centralita-del-paziente-1024x683.jpg 1024w, https://img.healthtech360.it/wp-content/uploads/2025/07/centralita-del-paziente-lq.jpg 30w" data-eio="l" />

Patient Experience
Soluzioni avanzate per la centralità del paziente nelle strutture diagnostiche
02 Lug 2025
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<img width="768" height="530" src="https://img.healthtech360.it/wp-content/uploads/2025/05/paziente-al-centro-ospedale-digitale-768x530.jpg" class="card-responsive-img fit-img" alt="paziente al centro ospedale digitale" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.healthtech360.it/wp-content/uploads/2025/05/paziente-al-centro-ospedale-digitale-768x530.jpg 768w, https://img.healthtech360.it/wp-content/uploads/2025/05/paziente-al-centro-ospedale-digitale-128x88.jpg 128w, https://img.healthtech360.it/wp-content/uploads/2025/05/paziente-al-centro-ospedale-digitale-lq.jpg 30w, https://img.healthtech360.it/wp-content/uploads/2025/05/paziente-al-centro-ospedale-digitale.jpg 1024w" data-eio="l" />

Patient Experience
Ospedali digitali con il paziente al centro: serve un cambio di paradigma
30 Mag 2025
di Samuele  Natali 
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<img width="768" height="432" src="https://img.healthtech360.it/wp-content/uploads/2025/03/fiducia-del-paziente-sanita-768x432.jpg" class="card-responsive-img fit-img" alt="fiducia del paziente in sanità" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.healthtech360.it/wp-content/uploads/2025/03/fiducia-del-paziente-sanita-768x432.jpg 768w, https://img.healthtech360.it/wp-content/uploads/2025/03/fiducia-del-paziente-sanita-1280x720.jpg 1280w, https://img.healthtech360.it/wp-content/uploads/2025/03/fiducia-del-paziente-sanita-156x88.jpg 156w, https://img.healthtech360.it/wp-content/uploads/2025/03/fiducia-del-paziente-sanita-1536x864.jpg 1536w, https://img.healthtech360.it/wp-content/uploads/2025/03/fiducia-del-paziente-sanita-640x360.jpg 640w, https://img.healthtech360.it/wp-content/uploads/2025/03/fiducia-del-paziente-sanita-1024x576.jpg 1024w, https://img.healthtech360.it/wp-content/uploads/2025/03/fiducia-del-paziente-sanita-lq.jpg 30w, https://img.healthtech360.it/wp-content/uploads/2025/03/fiducia-del-paziente-sanita.jpg 1792w" data-eio="l" />

Patient Experience
Sanità: come migliorare la fiducia del paziente
28 Mar 2025
di Giulia  Gianfilippo 
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<img width="768" height="432" src="https://img.healthtech360.it/wp-content/uploads/2025/03/connected-care-768x432.jpg" class="card-responsive-img fit-img" alt="connected care" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.healthtech360.it/wp-content/uploads/2025/03/connected-care-768x432.jpg 768w, https://img.healthtech360.it/wp-content/uploads/2025/03/connected-care-1280x720.jpg 1280w, https://img.healthtech360.it/wp-content/uploads/2025/03/connected-care-1920x1080.jpg 1920w, https://img.healthtech360.it/wp-content/uploads/2025/03/connected-care-156x88.jpg 156w, https://img.healthtech360.it/wp-content/uploads/2025/03/connected-care-1536x864.jpg 1536w, https://img.healthtech360.it/wp-content/uploads/2025/03/connected-care-2048x1152.jpg 2048w, https://img.healthtech360.it/wp-content/uploads/2025/03/connected-care-640x360.jpg 640w, https://img.healthtech360.it/wp-content/uploads/2025/03/connected-care-1024x576.jpg 1024w, https://img.healthtech360.it/wp-content/uploads/2025/03/connected-care-lq.jpg 30w" data-eio="l" />

Storie d'innovazione
La Connected Care per una Sanità più accessibile ed efficiente
12 Mar 2025
di Yulia Sukhneva
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<img width="768" height="432" src="https://img.healthtech360.it/wp-content/uploads/2025/01/wayfinding-patient-experience-768x432.jpg" class="card-responsive-img fit-img" alt="wayfinding-patient-experience" sizes="auto, (min-width: 1348px) 394px, (min-width: 992px) calc(26.19vw + 22px), (min-width: 600px) calc(50vw - 58px), calc(100vw - 34px)" decoding="async" loading="lazy" srcset="https://img.healthtech360.it/wp-content/uploads/2025/01/wayfinding-patient-experience-768x432.jpg 768w, https://img.healthtech360.it/wp-content/uploads/2025/01/wayfinding-patient-experience-1280x720.jpg 1280w, https://img.healthtech360.it/wp-content/uploads/2025/01/wayfinding-patient-experience-1920x1080.jpg 1920w, https://img.healthtech360.it/wp-content/uploads/2025/01/wayfinding-patient-experience-156x88.jpg 156w, https://img.healthtech360.it/wp-content/uploads/2025/01/wayfinding-patient-experience-1536x864.jpg 1536w, https://img.healthtech360.it/wp-content/uploads/2025/01/wayfinding-patient-experience-2048x1152.jpg 2048w, https://img.healthtech360.it/wp-content/uploads/2025/01/wayfinding-patient-experience-640x360.jpg 640w, https://img.healthtech360.it/wp-content/uploads/2025/01/wayfinding-patient-experience-1024x576.jpg 1024w, https://img.healthtech360.it/wp-content/uploads/2025/01/wayfinding-patient-experience-scaled-lq.jpg 30w" data-eio="l" />

Smart Hospital
Il sistema di orientamento digitale che ottimizza la patient experience
22 Gen 2025
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